Trip Hazard (Case Study 5)
Case Study 5
An FLOORX INC customer with over 1,000 nationwide locations calls with urgency in their voice. “Can you fix a trip hazard for me TODAY?”
Our response? “No problem.”
FLOORX INC dispatched their local installer and within 10 minutes we were en route to the location. Within an hour, the trip hazard was repaired, and the store manager was thrilled. “I have been trying to get this fixed by someone else for weeks – thank you for coming so quickly!”
We know that time is of the essence with flooring repairs. For this reason FLOORX INC has created a dedicated Special Projects team that focuses solely on managing your repairs and small retrofits/rollouts. Your flooring repairs should not play second fiddle. With our dedicated team, you can be sure to receive a timely response and a high level of service.
Trip Hazard/Repairs – Multi-location